What We Collect and Why
When you open an account with us, we collect your registration details, login activity, and payment records. For deposits and withdrawals processed through Touch 'n Go eWallet, Boost, or GrabPay, we retain transaction references to reconcile your account balance and resolve disputes. Device identifiers and browser
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session data are logged to detect unauthorised access — if your account is opened from a new device, we flag it for verification before proceeding. We do not collect data beyond what your account activity generates. Retention periods follow applicable Malaysian law; data no longer needed
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for account or legal purposes is deleted on a rolling schedule. Access to your stored data is restricted to authorised staff and our payment processing partners. Where local law requires additional disclosures or restricts certain data uses, those requirements take precedence. Availability of our service depends
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on local law and is accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.